碩益科技聚焦於企業流程再造與作業管理優化,以 ERP 作為切入點,使用全世界企業資源規劃軟體系統第一品牌—SAP,歷經十餘年市場考驗與發展,在業界已成長為提供 ERP 系統導入及客製化程式開發之整合性服務公司。本公司顧問陣容具備不同產業別系統導入及開發經驗,針對客戶資訊系統需求提供解決方案。客戶涵蓋之產業類別包括汽車、電子、半導體、電機、化學、營建、製藥、美容、百貨、服務、娛樂與食品通路業等,如化學產業—以微服務架構協助開發客戶對外線上下單平台,提供自動撈取 SAP 系統資料及建立 SAP 系統訂單功能,達成兩系統訂單作業流程整合。
From Management to Performance: Witnessing New Value in Smart Manufacturing Fangde × SolidPro SAP ERP Implementation Story
在全球競爭與產業升級的浪潮中,如何兼顧營運效率、國際接軌與永續發展,成為製造業必須面對的課題。成立於 1978 年的 芳德企業,在碩益的專業輔導下,成功導入 SAP ERP 系統,不僅實現跨部門整合與智慧化管理,更讓永續願景與數位轉型相輔相成,成為產業典範。
Building a Sustainable Brand for the Circular Economy through Aluminum Expertise
Fangde has been deeply rooted in aluminum expertise for over 40 years, continuously innovating from sand casting to intelligent automated production. The characteristic of aluminum being “100% recyclable” aligns perfectly with global trends toward carbon reduction and the circular economy. Chairwoman Lin Mei-Yen stated, “We hope to create products for every household that are practical, environmentally friendly, and enjoyable to use. More importantly, we want to leave a better environment for the land of Taiwan.” With this vision, Fangde established its own brand, fafacasa, placing the circular economy at its core and embedding sustainable business principles into every product it creates.
Transforming Operational Performance through SAP ERP Implementation
Before implementing SAP ERP, Fangde’s internal operations often faced disputes caused by inconsistent information. For example, procurement and shop-floor teams sometimes had different understandings of material quantities, leading to urgent follow-ups and friction. After implementation, material accuracy improved to 100%, and supply chain information became fully transparent and traceable, enabling more efficient cross-department collaboration. At the same time, the impact on financial management has been even more significant. In the past, financial reports required 14 to 21 days to complete; today, they can be generated in just three days. This dramatic improvement has accelerated management decision-making and allows the leadership team to stay closely connected to the company’s real-time performance. Chairwoman Lin shared a real-world example: “In the past, overseas clients often felt that our reasons for price adjustments were not convincing enough. However, when their CFO saw the complete data pulled directly from our SAP system and we were able to clearly present the cost structure within just one hour, they immediately agreed to the adjustment. This is efficiency—and it is the key to aligning with international standards.”
Integrating a Barcode System to Fully Connect the Supply Chain
One of the most challenging tasks in this project was driving the full rollout of the barcode system. From purchasing and inbound logistics to production and shipment, every step had to be supported by barcode labeling and scanning to ensure real-time data synchronization. This required not only internal process transformation, but also close collaboration with suppliers. The SolidPro team supported Fangde not only with system implementation, but also by guiding suppliers and even helping prepare barcode scanners. While some team members initially felt the process was more cumbersome, continuous hands-on support and practical training ultimately enabled the entire supply chain to become digitally connected, truly achieving end-to-end automation. Once an order is placed at the front end, backend processes become immediately traceable, with transparent and fast data flow—allowing people to focus on higher-value work.
Soetek: More Than Implementation—Integration and Partnership
SolidPro’s leadership emphasizes that its value lies not merely in providing software, but in “tailoring processes to each organization and accompanying companies as they grow.” From early-stage assessments and cross-department integration to post-implementation operations and maintenance, SolidPro’s consulting team is involved throughout the entire journey, ensuring that the system can continuously evolve in line with business scale and international requirements. “SolidPro is not simply a system vendor, but Fangde’s most trusted partner. We have accompanied them through their digital transformation and worked alongside them to build a truly intelligent factory.”
Seeing the Future of Manufacturing through Fangde
Through SolidPro’s professional implementation, Fangde not only completed its digital upgrade, but also successfully integrated sustainability with intelligence, setting a benchmark for the manufacturing industry. This is more than a successful case—it represents the path forward for manufacturers facing global challenges: driving efficiency through digital transformation and achieving sustainability through the circular economy
Breaking Free from the Dual-System Dilemma: Andeli Partners with Soetek and SAP Business One to Build a New Management Framework
深耕歐美傢飾品牌代理近四十年的安得利集團,憑藉卓越的審美品味與專業選品能力,建立起住宅空間、商業飯店專案、布料批發等多元事業體系,並與多個國際品牌建立長期合作。為因應日益複雜的營運挑戰,集團積極投入數位轉型,導入碩益科技 SAP Business One 系統後,不僅整合流程、提升效率,庫存準確率更突破 95%,展現品牌邁向智慧管理的決心與行動力。
“Quality is a choice in the way we live.”
Founded in 1986, the Andeli Group was co-established by three female entrepreneurs who returned to Taiwan after living overseas, specializing in the representation of European and American home décor brands. After years of development, the group has expanded into three core business areas: residential space design, commercial and hospitality project execution, and fabric wholesale. Guided by its brand philosophy, “Quality is a choice in the way we live,” Andeli has built a concept that resonates deeply with people’s everyday lives.
The Efficiency Black Hole Caused by a Dual-System Divide
As the business continued to expand, the Andeli Group gradually encountered bottlenecks in its operational management. Andeli’s General Manager, Wang Jing-Yi, explained, “We originally used two separate systems—one for inventory and sales management, and another for finance. The two could not be integrated, and with a wide variety of products, many processes had to be reinforced manually.” In addition, the lack of system integration made it difficult for the company to establish robust mechanisms for access control and role definition. The most challenging issue was inventory management. The same product could appear under different item codes in the two systems, leading to data inconsistencies and requiring the finance team to devote significant effort to corrections. Moreover, the fabric industry’s unique unit conversion challenge—using yards for purchasing and feet for sales—often resulted in so-called “phantom inventory.” To resolve these issues, Andeli decided to implement SAP Business One.
A Critical Decision in Choosing the Right Partner
Explaining why Andeli chose SolidPro Technology as its implementation partner, General Manager Wang Jing-Yi shared that the key factor was service quality. “SolidPro’s follow-up after meetings was exceptionally thorough. Every issue was tracked and improved before the next meeting, which helped build trust early in the project,” she said. In her view, when investing a significant amount in a system implementation, the reliability of the partner is far more important than brand recognition. Xu Zhi-Xiang, Senior Manager at SolidPro Technology, further explained that the implementation process can be divided into three key phases. The first is early-stage communication and requirement clarification, to define the scope of system replacement and core functionalities. The second is the normalization of master data—restructuring item codes to ensure uniqueness and incorporating critical information such as suppliers and material characteristics, enabling more effective management and reporting in the future. The third phase involves establishing standardized operational rules, such as setting different approval levels based on transaction amounts and integrating shipping labels with logistics providers. It is also worth noting that Andeli adopted a distinctive internal preparation strategy. One year prior to the official implementation of SAP Business One, the company formed a cross-department seed team to rehearse system-based workflows. “We started with paper-based simulations to help everyone get used to approval and sign-off processes,” Wang Jing-Yi shared. This “sandbox exercise” allowed the company to clearly map out its needs and communicate more precisely with consultants, ultimately completing the implementation in less than five months.
Management Benefits Brought by System Integration
The benefits of implementing SAP Business One quickly became evident in Andeli’s day-to-day operations. First, the company was finally able to move beyond the long-standing challenge of operating two disconnected systems. By integrating inventory, sales, and financial management into a single platform, inventory accuracy improved dramatically—from a previously chaotic state to over 95%. Sales reports that once took two days to complete can now be generated on the same day. Cost control has also been significantly enhanced. In the past, gross margins for each order had to be calculated manually, and managers often needed to reconfirm procurement costs during approval. Today, complete cost information is built directly into the system, allowing managers to instantly view profitability when reviewing orders and to set control rules that prevent approval if margins fall below predefined thresholds. Standardized, system-driven processes have also brought a qualitative shift in internal collaboration. Beyond greater transparency and smoother cross-department coordination, teams are now able to make decisions and communicate based on data. This provides a stronger foundation for performance management and goal setting. At the same time, standardized workflows enable new employees to get up to speed more quickly, reducing reliance on informal knowledge transfer from senior staff.
A Brand Vision of Continuous Evolution
For General Manager Wang Jing-Yi, this successful digital transformation represents more than a technical upgrade—it reflects Andeli’s deeper corporate culture. “For over thirty years of representing international brands, we have always been learning new things. If the goal is to make the organization better, there is no reason not to learn a new system,” she shared. Looking ahead, Andeli is focusing on three core pillars—sustainability, functionality, and design—as it plans to develop its own branded product lines and even expand into the pet market. By transitioning from manual operations to a data-driven approach, Andeli has not only resolved its system integration challenges, but also established a digital foundation that continues to evolve. This solid base will support a more stable and confident path toward future brand diversification.
Soetek supported the Wu Xian Ji International Restaurant Group in implementing SAP S/4HANA Cloud ERP. In the first phase, the project focused on financial objectives, integrating operational data from 63 stores. This enabled millions of daily transaction records from locations across Taiwan to be automatically uploaded to the ERP system, significantly enhancing overall operational efficiency.
Driving Digital Transformation
Founded in 2015 in the port city of Kaohsiung, the Wu Xian Ji International Restaurant Group has grown rapidly. Today, Wu Xian Ji Hot Pot operates more than 63 directly operated and franchised stores across Taiwan, making it the hot pot brand with the largest number of directly operated locations in southern Taiwan. Guided by the concept of “offering five-star flavor at Wu Xian Ji prices” — with “Wu Xian Ji” being a Taiwanese homophone implying affordability — the group has also established a central kitchen to ensure consistent soup quality. In the post-pandemic era, as market conditions continue to evolve rapidly, Wu Xian Ji aims to deliver the highest CP-value offerings across different dining categories. In 2024, the group continues to expand its restaurant portfolio, developing five brands under its umbrella. The founder of Wu Xian Ji International Restaurant Group firmly believes that “digitalizing information” is key to optimizing business operations. By driving digital transformation from the top down, the organization seeks to become more streamlined and agile. In 2024, under the leadership of General Manager Ko Li-Hsing, the group formed a cross-departmental project team, bringing together finance and IT professionals to actively推进 its digital transformation initiative.
Challenge: Difficulty in Integrating Operational Data in Real Time
The food and beverage industry is generally resistant to digitalization. However, as market competition intensifies and the group continues to expand, Wu Xian Ji made the bold decision to invest in digital transformation in order to improve efficiency and move toward internationalization. The existing ERP system was no longer able to support increasingly complex operational requirements, and report reconciliation relied heavily on manual effort, making real-time data integration difficult. As a result, Wu Xian Ji implemented SAP S/4HANA Cloud ERP, integrating finance, procurement, inventory, sales, and production processes. Leveraging the flexibility and scalability of cloud deployment, the system now provides a solid foundation to support the group’s future growth.
Precisely Connecting Operational Data Across All Stores
Xu Hui-Yu, Vice President of Finance at Wu Xian Ji, noted that in order to accelerate transformation at the core of operations and integrate information and cash flows, Wu Xian Ji partnered with Soetek to implement SAP S/4HANA Cloud ERP in phases. The first phase focused on deploying the FI/CO modules, with an emphasis on financial process integration and data accuracy. General Manager Ko Li-Hsing acknowledged that previous system implementation attempts had failed, and identified three key factors behind the success of this rollout. First, having clear objectives with a strong focus on financial data. Second, an internal technical team capable of handling system integrations. Third, Soetek’s ability to approach the project from the customer’s perspective and quickly resolve issues. Ko explained that in the past, delays in operational data meant that strategic and marketing decisions often relied on intuition. After implementing SAP S/4HANA Cloud ERP, operational efficiency improved significantly. Soetek successfully integrated sales and financial data from 63 stores, strengthening internal controls. Millions of transactions are now automatically uploaded each day, achieving 100% data accuracy and enabling more flexible and precise operational and marketing strategies. Xu further added that the new system has greatly reduced duplicate work. Monthly financial closing has been brought forward from the 21st to the 10th of each month, saving more than two hours of manual processing time per day. Accounting entries are now generated automatically, effectively reducing the burden of manual data entry and calculations.
Moving Toward Data-Driven Governance
Wu Xian Ji aims to surpass 101 stores across Taiwan and drive its brand toward international markets, positioning itself as a globally recognized restaurant brand representing Taiwan. Looking ahead, the group will continue to deepen its application of SAP Cloud ERP, advancing data governance and technology-driven management to further optimize operational processes. To address supply chain challenges, the next phase will focus on improving the accuracy of ingredient ordering and warehouse management. By integrating SAP S/4HANA, Wu Xian Ji plans to establish a central command center that enables real-time visibility into ingredient pricing and supply-demand dynamics. Through AI-driven analysis of store sales data, the group will intelligently optimize ordering processes and comprehensively enhance operational efficiency. Throughout the SAP implementation journey, Soetek gained a deep understanding of Wu Xian Ji’s business processes and practical needs, designing tailored solutions accordingly. In response to the complexity and redundancy of legacy systems commonly found in the food and beverage industry, Soetek provided professional recommendations and carried out system validation, user training, and testing. This enabled the successful integration of Wu Xian Ji’s self-developed POS system data into SAP S/4HANA Cloud ERP. The Soetek team also provided patient, end-to-end guidance on the new system, ensuring a smooth cloud migration and clear, tangible transformation results.
Connecting a Trusted Fresh Milk Supply Chain Through Data — Milkshop Partners with Soetek for System Implementation
在食品安全意識不斷提升的環境下,如何確保鮮奶品質透明可信,是乳品產業的重大挑戰。鮮乳坊自成立便以「讓好奶被看見」為使命,從源頭改善傳統乳品產銷機制,並攜手 SAP 白金夥伴碩益科技導入 SAP S/4HANA ERP 系統,成功打造更即時、更準確、更高效的數位營運模式,持續推動台灣鮮奶產業的正向變革。
Starting with Reform at the Source: Milkshop Envisions a Better Industry
Milkshop was founded by veterinarian Gong Jian-Jia with a mission to reform traditional production and distribution mechanisms in the dairy industry. By introducing the standards of “single-source milk with no blending” and “veterinarian oversight,” Milkshop ensures that the origin of every bottle of fresh milk can be clearly traced. In its early stages, the company entered a wide range of venues through an innovative “borrow-a-fridge” sales model, while continuously strengthening its online subscription services. To date, Milkshop has accumulated over 70,000 members and more than 1,500 subscribers. However, as the business grew rapidly, challenges such as fragmented systems, difficulties in data integration, and complex monthly closing processes gradually emerged, making it imperative for Milkshop to accelerate its journey toward digital transformation.
As Operational Complexity Increases, Digitalization Becomes Inevitable
As the business expanded rapidly, Milkshop’s operating model became increasingly diversified, encompassing both B2B and B2C operations in parallel. However, in response to growing demands, its information systems had long been built up through extensive customization. This resulted in fragmented data and complex processes, with some departments relying on paper-based or offline forms to bridge information gaps. During monthly closing, teams were required to repeatedly perform manual reconciliations and account checks, significantly increasing operational risk and pressure. As the scale of operations continued to grow, Milkshop came to clearly recognize the urgency of implementing an ERP system that could be used over the long term—one with a solid structure and the flexibility to support ongoing expansion.
Soetek’s End-to-End Partnership: From Process Alignment to Information Integration, Building a Sustainable ERP Foundation
To support long-term growth over the next five to ten years and ensure stable system operations, Milkshop implemented SAP S/4HANA. Throughout the process, Soetek’s consultants developed a deep understanding of the dairy industry’s unique characteristics, guided cross-departmental participation in process optimization, and—through rapid response and end-to-end support—helped the team overcome challenges and successfully go live.。
Enhancing Operational Efficiency End to End: Building an Integrated Process from Finance to Logistics
Leveraging its extensive experience, Soetek accompanied Milkshop throughout the entire SAP S/4HANA implementation journey. From process analysis and data standardization to cross-department collaboration, Soetek helped establish a robust core that integrates orders, finance, and logistics. The impact of Soetek’s professional optimization was immediate: Financial reconciliation was reduced from two days to just three hours, significantly accelerating monthly closing Order automation achieved zero manual data entry errors Manual decision-making in logistics shipments was reduced from 60% to 20% Beyond system go-live, Soetek helped Milkshop build a scalable digital operating architecture designed for sustainable growth—enabling transparent data to truly become the driving force behind decision-making and transformation.
Toward the Future: Building a Complete Data Chain for the Dairy Industry
Milkshop stated that its collaboration with Soetek marks a significant milestone in the company’s digital transformation journey. Looking ahead, Milkshop will continue to deepen its use of SAP data applications, building a single core database that spans from the farm to the consumer. This will enable precise integration of data related to cow health, production volumes, manufacturing, logistics, and sales—further improving operational efficiency, strengthening decision-making capabilities, and continuously advancing transparency and sustainability across the dairy industry.
Soetek Empowers ChasingSun to Implement SAP Cloud Core, Leading Transformation and Seizing Global Smart Operations Opportunities
在科技產業快速變遷的浪潮中,如何將傳統製造優勢轉化為多角化經營的動能,成為企業升級的關鍵。從半導體測試介面製造起家的追日潤,為加速佈局全球生物科技產業,宣佈攜手碩益科技,於 2022 年成功導入 SAP 雲端 ERP 系統。期望透過國際級數位核心的建置,支撐企業跨領域的營運規模,為下一波成長奠定堅實基礎。
With Over Two Decades of Technical Expertise, Management Upgrades Become Essential for Diversification
Since its establishment in 1996, ChasingSun has remained committed to the belief that “people are a company’s greatest asset,” continuously investing in technological research and development. In the past, ChasingSun achieved an impressive milestone by reducing the delivery lead time of semiconductor HiFix products from six months at the original Japanese manufacturer to just four weeks, becoming a key partner to Micron and major testing houses. As the company’s business scope expanded from IPC module design, the Internet of Things, and edge computing into the biotechnology sector, ChasingSun began facing the challenges of multinational operations and industry diversification. To address increasingly complex operational demands, the company recognized an urgent need for a forward-looking management system capable of supporting its next stage of growth.
Soetek Leads with Expertise, Streamlining Processes to Eliminate Data Silos
At a critical moment in its transformation journey, ChasingSun chose Soetek—an implementation partner with extensive experience—to work alongside the company. Beyond system deployment, Soetek’s consulting team went deep into the organization’s core to help drive a shift in management mindset. By redefining and integrating master data, they fundamentally resolved long-standing data silos and achieved seamless integration between front-end and back-end information. Through comprehensive process mapping, the Soetek team successfully transformed traditional manual operations into a digitalized model. ChasingSun noted that the most immediate impact after implementing SAP was speed. With the online approval system and automated reporting workflows built by Soetek, idle waiting time and human errors were significantly reduced. The time once spent on cumbersome manual report preparation was dramatically shortened, allowing the team to focus its energy on product development and innovation.
Real-Time, Data-Transparent Decision-Making to Build New Competitive Strength in the Biotechnology Industry
“SAP has become our source of reassurance,” ChasingSun shared. Through systemized operations, the company has not only gained effective cost control, but also significantly enhanced management transparency and the timeliness of information flow. With standardized processes established with the support of Soetek, operational efficiency has improved markedly—enabling ChasingSun to respond to the challenges of the global biotechnology market with greater agility and precision.
Balancing Heritage and Innovation, Committed to an Unwavering Digital Transformation
Lao Xie Zhen stated that implementing SAP—with system deployment support from Soetek—represents a critical step in responding to market changes and driving operational growth. “Once the decision is made, it must be carried through,” the company emphasized. Looking ahead, Lao Xie Zhen will continue to deepen its digital applications, strengthen overall operational capabilities, and drive the brand forward with steady momentum.