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碩益科技股份有限公司 SOE Technology Inc.

碩益科技採用 SAP Activate 方法論與 SIPOC 流程分析,協助企業梳理流程並成功導入 ERP,提升營運效率、減少作業錯誤。

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Q:如何透過 SAP Activate 方法論加速 ERP 導入

A:碩益科技採用 SAP Activate 方法論,結合 SIPOC 流程分析。透過標準化流程與敏捷配置,縮短導入週期,確保企業能快速啟動 S/4HANA 並落實數位轉型

 

Q:為何 SAP 導入前必須進行流程梳理

A:流程梳理可識別瓶頸並達成 BPR 企業流程再造碩益科技顧問團隊透過 SIPOC 分析,協助企業優化作業邏輯,降低人工錯誤,奠定 S/4HANA 高效運作的基礎

 

Q:碩益科技如何協助企業進行變革管理

A:我們結合 SAP 顧問公司的專業與變革管理策略。在導入過程中輔導跨部門溝通,確保員工適應新流程,提升營運效率並達成數位轉型的長遠價值

 

Q:什麼是 SIPOC 分析在 ERP 導入中的作用

A:SIPOC(供方、投入、過程、產出、客方)能釐清業務全貌。碩益科技利用此分析法確保流程無死角,讓 SAP ERP 導入更貼合供應鏈管理需求,優化資源配置

 

Q:如何評估 ERP 導入服務的成功與否

A:成功關鍵在於營運效率提升與作業錯誤減少。碩益科技以豐富的智慧製造 ERP 經驗,確保系統導入能與業務目標接軌,實現數據驅動的數位化營運

 

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SERVICE PROCESS

Phase 1: Process Mapping & Requirements Analysis

SIPOC Process Analysis Method

We utilize the SIPOC systematization toolComprehensively Reviewing Enterprise Business Processes
  • Suppliers:
    Identify sources of process inputs and upstream relationships
  • Inputs:
    Confirm required information, resources, and quality requirements
  • Process:
    Map current workflows and analyze task durations and bottlenecks
  • Outputs:
    Define deliverables and quality standards
  • Customers:
    Identify internal and external customers and their needs and expectations

 

Service Scope
  • Interviews with stakeholders at all levels and collection of current-state information
  • SIPOC process analysis and issue identification
  • Future-state (To-Be) process design
  • Fit-Gap analysis and solution recommendations
Phase 3: Change Management and Training
Three Key Change Management Strategies
  • Communication Management:
    Regular progress updates, explanation of the necessity for change, and sharing of success cases
  • Stakeholder Management:
    Strong executive sponsorship, collaboration with middle management, and user training and coaching
  • Resistance Management:
    Listening to feedback, providing sufficient training, creating early wins, and establishing incentive mechanisms
Tiered Education and Training
  • Tier 1 – Core Expert Team:
    In-depth SAP module training, process design, and issue resolution
  • Tier 2 – Key Users:
    Comprehensive module functionality training and user support skills
  • Tier 3 – General Users:
    Daily operational training and common issue handling

Training Methods: Classroom instruction + hands-on practice + scenario simulations + one-on-one coaching

Project Management & Quality AssuranceProject Governance Structure
  • Steering Committee Meetings (Monthly)
  • Project Management Meetings (Weekly)
  • Working Group Meetings (2–3 times per week)

Quality Management:
Quality checkpoints (Quality Gates) are established at each phase to ensure deliverable quality. Deliverables that do not pass the review will not proceed to the next phase.

Risk Management & Mitigation Measures
  • Scope Creep:
    Enforce strict change management procedures
  • Resource Shortage:
    Identify gaps early and seek external support
  • Resistance to Change:
    Strengthen change management and training
  • Data Quality Issues:
    Improve data cleansing and validation
  • Schedule Delays:
    Adjust scope or increase resources as needed
Five Key Success Factors for Implementation
  • Strong Executive Sponsorship:
    Continuous involvement, sufficient resource allocation, and removal of project obstacles
  • Clear Objectives & Scope:
    Clearly defined success criteria, reasonable project scope, and controlled requirement changes
  • High-Performing Project Team:
    Dedicated engagement, cross-departmental representation, and effective collaboration
  • Robust Process Design:
    Well-defined workflows, SIPOC framework, and system integration optimization
  • Effective Change Management:
    Ongoing communication and training, management of resistance, and ensured user adoption
Project Performance Overview
%
On-Time Delivery Rate
%
Budget Achievement Rate
4.5/5
User Satisfaction
%
System Stability
Differentiated Advantages of soetek

SIPOC Systematic Process Analysis

A structured process-mapping methodology that comprehensively reviews suppliers and value chains, ensuring complete and gap-free requirement coverage.

Extensive Industry Experience

Deep understanding of industry characteristics, providing best-practice insights and rapidly identifying critical business requirements.

Comprehensive Implementation Methodology

SAP Activate officially certified methodology with proven implementation processes, effectively reducing project risks.

Strong Consulting Team

SAP-certified consultants with an average of over 10 years of hands-on experience, possessing strong cross-functional integration capabilities.

End-to-End Change Management

Emphasis on user adoption through sufficient training and enablement, ensuring effective realization of business benefits.

Ongoing Post-Implementation Support

Continuous optimization and improvement, acting as a long-term strategic partner to support enterprise growth.
CONCLUSION

Professional Implementation and Process Optimization to Ensure a Successful SAP Go-Live

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