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碩益科技股份有限公司 SOE Technology Inc.

專業SAPBASIS團隊守護系統穩定,提供基礎架構監控與效能優化。從主機環境建置、備份演練到安全性修補,碩益協助IT部門減輕繁瑣維運負擔,確保企業核心數據運行無礙。

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Regular Inspections to Proactively Prevent IssuesUninterrupted ERP Operations
  • Conduct periodic system health checks
  • Resource utilization analysis and performance maintenance
  • Routine task verification and schedule optimization
  • Improvement recommendations for identified anomalies
Building a Stable and Reliable ERP EnvironmentProfessional BASIS Consultant Team
  • Over 15 years of Basis operations experience
  • Enhance system availability and overall efficiency
  • Rapid anomaly response with optimal recommendations
  • Expert in system deployment, tuning, and troubleshooting
Optimize Architecture for Stability & EfficiencyOptimal Systemic Architecture
  • Expert Planning & Resource Allocation
  • Scalable Capacity Based on Business Volume
  • Regular System Health Checks
  • Support Business Growth & Scalability

 

Secure Data, Seamless OperationsBackup Management & Recovery Drills
  • Routine Backup Audits for Security
  • High Availability (HA) & Disaster Recovery (DR)
  • Verified Availability via Recovery Drills
  • Security Audit Support Services
Empowering Growth with Agile Architecture
 
Module Key Features Immediate Benefits
O&M Consultation & Support BASIS Operations & Optimization BASIS Reduce IT Costs & Focus on Core Business
Performance Monitoring EarlyWatch Health Checks & Background Job Optimization EarlyWatch Enhance Stability & Minimize Downtime Risks
System Scaling Architecture Design, Capacity Planning & Expansion Support Business Growth with Scalable Architecture
Security & Authorization Backup Audits, Recovery Drills & Permission Settings Secure Data Assets & Strengthen Resilience
Interface & Connectivity Audit Transmission & Communication Monitoring Seamless Integration to Ensure Workflow Continuity

Enterprise Benefits

"See the Change Immediately"

people+
Professional BASIS
Maintenance Team Support
years+
Professional Maintenance
Experience
20-40%
Reduced Incident
Occurrence Rate
.5%+
Maintain System Availability
30-50%
Accelerated Incident
Resolution Efficiency
20-30%
Reduced IT Team
Maintenance Burden
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Flexible Maintenance Scope Based on Business NeedsImplementation Approach

Based on the company’s IT architecture, internal processes, and maintenance maturity, we offer flexible BASIS maintenance implementation and support models. The support scope can be adjusted according to scale, with standardized processes, clear communication channels, and operational mechanisms to ensure consistent and transparent service delivery.

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Meets Maintenance Needs Across Industries and ScalesApplicable Companies

Suitable for SAP-using companies across industries, especially those aiming to improve system availability, reduce incident risks, or supplement IT manpower. From growing businesses to large multinational groups, the solution integrates with existing processes to enhance overall maintenance quality.

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Supports Cross-System OperationsIntegration & Technology

Through regular monitoring of SAP and surrounding system communications, combined with standardized incident tracking, troubleshooting, and collaboration mechanisms, cross-department and external system operations become smoother. We work closely with enterprise IT teams to ensure optimal system stability.

CONCLUSION

Professional BASIS Support, Enhancing SAP System Resilience

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Track Record Display
Comprehensive Protection for SAP BASIS Maintenance

Ensure System Stability, Security, and Efficient Operation