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碩益科技股份有限公司 SOE Technology Inc.

電子業產品週期短、料號眾多,碩益協助建立精準料號體系與工程變更(ECN)流程。優化採購與排程銜接,提升庫存周轉率並降低呆滯料風險,讓企業能靈敏對應消費電子市場的變動。

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Industry-Specific Challenges
Analyzing the management bottlenecks, system integration complexity, and digital transformation challenges faced by enterprises across industries, helping organizations understand industry trends and formulate more precise growth and optimization strategies.
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Difficulty in Integrating Omnichannel Information

Online and offline (O2O) channels operate across multiple platforms, and poor system integration leads to inconsistent information (such as pricing, inventory, and promotions). This lack of synchronization negatively impacts operations and the customer experience.
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Fragmented Sales Data, Making It Difficult to Focus and Improve Marketing Performance

B2B customers and B2C consumers are reached through different platforms or sales channels. Data is scattered across multiple systems (CRM, POS, EC Console), making analysis difficult and hindering precise marketing management and the evaluation of campaign effectiveness.
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Uncoordinated Production and Sales Operations

Inefficient collaboration between inventory and order management affects supply chain operations, resulting in issues such as excess inventory, stock shortages, inventory backlogs, and delays in delivery scheduling.

Solution Value Proposition

System Upgrade & Integration

With SAP cloud-based ERP at the core, we integrate SCM, WMS, OMS, and EC platforms to ensure comprehensive availability of customer and consumer data. This further extends and standardizes SAP’s omnichannel retail solutions, enabling the full development of an end-to-end system landscape.

Data-Driven Strategy

Establish a Customer Data Platform (CDP) to unify consumer data across CRM, EC, and POS systems. By further leveraging AI technologies, we enable advanced recommendation engines and support the continuous evolution of solution capabilities.

Integrated Production & Sales Collaboration

By consolidating core data within ERP—covering orders, shipments, procurement, and inventory—and integrating upstream and downstream supply chain information, we apply AI and machine learning to big data analytics. This supports demand forecasting across sales channels and enables balanced coordination between production and sales.

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