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碩益科技股份有限公司 SOE Technology Inc.

MicrosoftAIAgent透過自然語言處理成為高效數位員工。碩益協助建構專屬AI助理,能自動處理請假、報銷諮詢或報表查詢,大幅縮短內部溝通成本,讓員工專注於戰略價值的核心工作。

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Free up key talent, eliminate low-value laborBottlenecks from highly repetitive manual tasks
  • Data entry is time-consuming and error-prone
  • Low efficiency in transferring data across systems
  • Frequent manual intervention needed at process breakpoints
  • Lack of time for innovative thinking
Break down system barriers, enable real-time data syncInformation silos cause decision delays
  • ERP data is not synchronized
  • Delayed reports affect decision-making
  • Large gaps in cross-departmental information flow
  • Lack of holistic data insights
Standby 24/7, seize golden opportunitiesCustomer service response cannot be immediate
  • Unable to respond to customers outside working hours
  • Severe manpower shortage during customer service peak periods
  • Repetitive standard issues consume productivity
  • Missed opportunities to convert potential customers
Flexible configuration to adapt to market changesRigid processes make it difficult to respond to changes
  • Modifying processes requires expensive development costs

Activate corporate assets, share experience and wisdomTacit knowledge is difficult to transfer and utilize
  • Senior employees’ experience is hard to digitize
  • Low efficiency in retrieving historical documents
  • Onboarding cycle for new employees is too long
Strengthen internal controls, ensure precise executionCompliance risks and human errors
  • Manual checks are prone to operational errors
  • Lack of complete automated audit trails
Overview of Form Design and Workflow Management Modules
 
Module Functional Highlights Immediate Benefits
Autonomous Decision Engine Equipped with logical reasoning to autonomously determine next steps based on context, not just scripts. Handles complex exceptions, reducing manual intervention by 80%.
Cross-Platform Workflow Orchestration Deep integration with Power Automate, enabling control of over 1000 services for read/write operations. Connects ERP and cloud services for end-to-end automation.
Intelligent Document Understanding Combines OCR and LLM technologies to accurately extract key fields from invoices, contracts, and forms. Instantly converts unstructured documents into usable data, accelerating review processes.
Dynamic Knowledge Retrieval Uses RAG technology to instantly retrieve latest info from internal SharePoint or databases. Ensures responses and decisions are based on latest corporate standards, eliminating hallucination risks.
Multimodal Interaction Interface Supports voice, text, and image input, embeddable in Teams, websites, or apps. Lowers learning curve—complex systems can be operated via natural language.
Invoke the Agent directly within familiar interfacesSeamlessly connect with Teams, Outlook, and Office
  • Query data directly in Teams
  • Automatically sort and categorize Outlook emails
  • Execute tasks precisely using Excel data
  • Integrate SharePoint knowledge base
Automate core business processesRead/write SAP data via standard connectors
  • Automatically create SAP sales orders
  • Instantly query material master data
  • Automatically post financial transactions
  • Synchronize supplier status updates
Empower the Agent with real-time big data insightsConnect to OneLake for a unified data source
  • Trigger actions based on real-time data
  • Unified governance and security control
  • Rapid search across unstructured data
  • Support cross-domain data integration and analysis

Business Impact
“See the Change Instantly”

315% or more
Schedule a feature demo to unlock unlimited automation potential
$3.5
ROI per unit: $3.5 return for every $1 invested
292 hours
Annual time saved per employee
Reduced by 30%
Onboarding and training time reduction
Average 14 months
Time to recover investment
CONCLUSION

Deploy Microsoft AI Agent immediately to drive enterprises towards a new future of intelligent automation operations

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Track Record Display
Activate your digital transformation engine

Book a feature demo to unlock unlimited intelligent automation potential