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碩益科技股份有限公司 SOE Technology Inc.

智能知識搜尋(AIKM)解決文件過多難以搜尋的痛點。運用RAG技術,AI能從繁雜的產品規格或法規中精準抓取答案,加速新人培訓並降低技術流失風險,成為企業最具智慧的數位知識庫。

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Information spread across multiple locations makes it difficult to maintain efficiency and qualityKnowledge Scattered — Answers Are Hard to Find
  • Documents scattered across NAS / OneDrive, difficult to manage centrally
  • High onboarding costs for new employees; know-how fails to accumulate
  • Reliance on experience-based answers leads to inconsistency
  • Time-consuming information searches reduce productivity
Systems can only search — they cannot understand or reasonNo Manageable Enterprise Intelligence
  • Traditional search relies on keywords and lacks semantic understanding
  • Documents cannot interpret context or decision logic
  • Unable to infer relationships or supplement dependencies
  • Difficult to support complex decision-making and review scenarios
Know-how breaks down, preventing the accumulation of organizational intelligenceKnowledge Cannot Be Continuously Updated or Versioned
  • Document updates fail to synchronize with knowledge in real time
  • Employee turnover leads to loss of know-how
  • Policy and regulation changes lack proper version tracking
  • Unable to build a sustainable and evolving intelligence core
Different people give different answers, creating high risk and poor governanceInconsistent Answers Across Business Processes
  • Individuals interpret processes differently, resulting in inconsistent responses
  • Review and approval answers lack standardization
  • Tacit knowledge increases the risk of errors
  • Difficult to establish cross-departmental consistency and transparency
AI-Driven Proactive Action to Improve Decision Efficiency
 
Module Key Features Immediate Benefits
Knowledge Integration Model Integrates documents, workflows, and data to form a semantic knowledge base Enterprise knowledge in one place; no more cross-system fragmentation
Semantic Search Context-aware semantic search that understands intent—not just keywords Find answers in 1 second; search time reduced by 70%
RAG Intelligent Reasoning Traceable reasoning and Q&A based on enterprise-specific data More accurate answers with explainability and evidence
Automated Knowledge Updates Automatically updates knowledge models with document changes and policy revisions Continuous know-how; knowledge always up to date
AI Agent Decision Support Automatically understands context, reasons, and generates next-step action recommendations Evolves from “AI answers” to “AI takes action”

Business Benefits

“Immediate, Visible Results”

%
Document search time reduced
%
Improved consistency in cross-department responses and reviews
%
Reduced error rate in policy and regulation interpretation
%
New employee training time reduced
AI KM starts with your existing enterprise data—integrating documents and data lake workflows, building high-dimensional semantic models, and connecting system APIs to bring AI into real business processes.Implementation Approach · Applicable to Companies of All Sizes
  • Synchronize data from NAS, OneDrive, and OneLake
  • Document vectorization and semantic model training
  • Establish reasoning rules and enterprise knowledge graphs
  • Connect APIs to embed AI into business scenarios

▶︎  High flexibility in deployment — no need to rebuild systems.
An intelligent core capable of reasoning and continuous evolution can be formed immediately.

CONCLUSION

Upgrading is not just about technology — it is about reinventing competitiveness

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Track Record Display
Empower Your Enterprise with a True AI Brain

Knowledge that speaks, reasons, and grows